The report server cannot open a connection to the report server database

One of the student asked me while connecting to report server url, he was prompted the error as “The report server cannot open a connection to the report server database”


Looking at the error, it states that the report server database is not accessible by the report server.

Let us see the SQL Server report server configuration settings.

Go to SQL Server Configuration Manager –> Click on SQL Server Reporting Services Configuration Manager –> Click on Database as shown below


Figure 2: 

As you can see in the Figure 2, there were no report server database(s) configured on the instance. Let’s configure the report server database

Click on Change Database and follow the below screenshots


Figure 3:


Figure 4:


Figure 5:


Figure 6:


Figure 7:


Figure 8:



Figure 9:

Now, connect the report manager url , Here you go!


Figure 10:

Note: Sometimes you may face permission issue while connecting to report manager url as show in Figure 11


Figure 11:

When you get a permission error as above,

  • open the browser as administrator
  • Go to report manager url –> click on site setting –> Click on Security


Figure 12:

  • Click on New Role Assignment


Figure 13:

  • Add user to System Administrator role


  • Close the browser and reconnect the browser. There you go!. You are able to connect report server.


Hope you enjoyed the post!


Ramasankar Molleti

LinkedIn: LinkedIn Profile

Twitter: Twitter


About Ramasankar

My name is Ramasankar Molleti, I have been working on various database and cloud systems (SQL Server, Oracle, PostgreSQL, DynamoDB, Redshift, Amazon, Azure) over 12 years, primarily focusing on Architect , Development, Administration and Business intelligence. I hold various Certifications such as Amazon Web services Solution Architect Associate, Microsoft certifications (Microsoft Certified Information Technology Professional, Microsoft Certified Technology Specialist, and Microsoft Certified Solution Associate).
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