The report server cannot open a connection to the report server database

One of the student asked me while connecting to report server url, he was prompted the error as “The report server cannot open a connection to the report server database”


Looking at the error, it states that the report server database is not accessible by the report server.

Let us see the SQL Server report server configuration settings.

Go to SQL Server Configuration Manager –> Click on SQL Server Reporting Services Configuration Manager –> Click on Database as shown below


Figure 2: 

As you can see in the Figure 2, there were no report server database(s) configured on the instance. Let’s configure the report server database

Click on Change Database and follow the below screenshots


Figure 3:


Figure 4:


Figure 5:


Figure 6:


Figure 7:


Figure 8:



Figure 9:

Now, connect the report manager url , Here you go!


Figure 10:

Note: Sometimes you may face permission issue while connecting to report manager url as show in Figure 11


Figure 11:

When you get a permission error as above,

  • open the browser as administrator
  • Go to report manager url –> click on site setting –> Click on Security


Figure 12:

  • Click on New Role Assignment


Figure 13:

  • Add user to System Administrator role


  • Close the browser and reconnect the browser. There you go!. You are able to connect report server.


Hope you enjoyed the post!


Ramasankar Molleti

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Published by Ramasankar

Hi. I’m Ramasankar Molleti. I’m a passionate IT professional with over 14 years of experience on providing solutions for customers who are looking on cloud computing, Database Migration, Development, and Big Data. I love learning new technologies and share my knowledge to community. I am currently working as Sr Cloud Architect with focus on Cloud Infrastructure, Big Data. I work with developers to architect, build, and manage cloud infrastructure, and services. I have deeep knowledge and experience on working with various database platforms such as MS SQL Server, PostgeSQL, Oracle, MongoDB, Redshift, Dyanamodb, Amazon Aurora. I worked as Database Engineer, Database Administrator, BI Developer and successfully transit myself into Cloud Architect with focus on Cloud infranstructure and Big Data. I live in USA and put my thoughts down on this blog. If you want to get in touch with me, contact me on my Linkedin here: My Certifications: Amazon: AWS Certified Solutions Architect – Professional AWS Certified DevOps Engineer – Professional certificate AWS Certified Big Data – Specialty AWS Certified Security – Specialty certificate AWS Certified Advanced Networking – Specialty certificate AWS Certified Solutions Architect – Associate Microsoft: Microsoft® Certified Solutions Associate: SQL Server 2012/2014 Microsoft Certified Professional Microsoft® Certified IT Professional: Database Administrator 2008 Microsoft® Certified Technology Specialist: SQL Server 2008, Implementation and Maintenance

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